Relationship Between Conflict Types and Conflict Management Strategies during Online Teaching : A Co-relational Study

Abstract

Conflicts are a routine part of life due to various circumstances which are inevitable and have many negative impacts, if not managed properly. However, in case where higher education institutions and universities are concerned, the unsettled disputes between students and teaching faculty may arise more seriously and its effect can go beyond the expectations and its level of seriousness might also increase, and its loss can be irreparable. Researcher investigated “Rrelationship between types of conflicts and conflicts management strategies during online teaching at university level: A co-relational study”. Objectives were to identify types of conflicts faced by teachers, management styles adopted by teachers to manage conflicts during online teaching and to analyze the relationship between types of conflicts and conflict management strategies. During the pandemic situation in 2020 and 2021 a new crisis faced by various educational institutions along with other facets of social natures. Therefore, conflicts as a daily routine life also changed in nature due to shifting of whole teaching learning system on ICT. Population of this study was teaching staff of Private universities of Islamabad. Proportionate Random sampling technique was used. Researcher used Farooqi Organizational Conflict Management Inventory (FOCI) to identify conflict management styles of teaching faculty. Keeping in view the summarized results of conflict it was found that most of the teaching staff faced Substantive Conflict with maximum of response (M = 2.50). After detailed analysis of the data, findings showed that, most of the respondents used Obliging conflict management style with maximum of 53.64 % of response, to manage their conflicts.