An Empirical Review of Servant Leadership and Organizational Citizenship Behavior: A Case of Higher Education Institutes of Pakistan
DOI:
https://doi.org/10.47205/jdss.2023(4-II)51Keywords:
Employee Recognition, Organizational Citizenship Behavior, Organizational Trust, Servant LeadershipAbstract
The education system plays a vital role in the development of any nation. This study aims to explain how the servant type of leadership will bring citizenship behavior among the faculty members of the higher education institutes of Pakistan by mediating organizational trust and employee recognition. A purposive sampling technique was used to the data from the 405 faculty members. SmartPLS was used to analyze data. From the findings of this study, it was concluded that servant leadership has a significant role in the organizational citizenship behavior of the faculty members by mediating organizational trust. While employee recognition doesn’t channel this relationship in the context of higher education institutes in Pakistan.
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