Exploring the Challenge of Head Teachers’ Emotional Labour Experiences in Public Schools of Punjab

Abstract

Head teachers are vital for the smooth functioning of schools. The sole intention of this research work was to get a comprehension of the emotional labour experiences of head teachers regarding work engagement, affective well-being, and emotional exhaustion. The descriptive phenomenological research design was used in this study. The heads of the elementary and secondary public schools were selected as the population of the study. The random sampling method was utilized. The research data of semi-structured telephonic interviews was analyzed through Colaizzi’s (1978) method. Results of the research show that the head teachers who hide their true emotions they feel stress which results in feeling tired, unhappy and less engaged in work. The head teachers who display true emotions they feel less stress. They are more satisfied resulting in being happy and more engaged in work. There is need to provide counseling services to heads of schools.