Linking Emotional Intelligence to Employee Performance: Investigating the Mediating Role of Job Satisfaction

Authors

  • Dr. Muhammad Waqas Maharvi Assistant Professor, Institute of Business, Management & Administrative Sciences, The Islamia University of Bahawalpur, Bahawalpur, Punjab, Pakistan
  • Shaheen Tabussam MS Scholar, Institute of Business, Management & Administrative Sciences, The Islamia University of Bahawalpur, Bahawalpur, Punjab, Pakistan

DOI:

https://doi.org/10.47205/jdss.2022(3-IV)34

Keywords:

Emotional Intelligence, Employees, Human Resource, Job Satisfaction, Organizations, Performance

Abstract

Purpose of the study is to explore the mediating effect of job satisfaction between emotional intelligence and employee performance. Moreover, the objective of conducting this study is to assess the relationships between the components of emotional intelligence and employee performance. Many researchers claimed that Leaders with high emotional intelligence directly affect the employees' emotions and organization climate. online survey approached is used to collect the perceptions of employees working in the banking sector of Pakistan. The sample size of 207 is selected through simple random sampling. The results of this study concludes that all the components of emotional intelligence have positive and significant relationship with the employee performance. Moreover, the mediating role of job satisfaction is proved significantly. The employees need to update and involve themselves in the trainings of emotional intelligence to improve their knowledge, skills and abilities.

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Published

2022-11-30

Details

    Abstract Views: 161
    PDF Downloads: 148

How to Cite

Waqas Maharvi, M., & Tabussam, S. (2022). Linking Emotional Intelligence to Employee Performance: Investigating the Mediating Role of Job Satisfaction. Journal of Development and Social Sciences, 3(4), 345–357. https://doi.org/10.47205/jdss.2022(3-IV)34